Privacy Policy

At ExtractSound, your privacy is our top priority. We believe in complete transparency about how we handle your data and protect your information.

Last updated: September 23, 2025

No File Storage

Your uploaded files are never permanently stored on our servers. They are automatically deleted after processing.

Zero Data Collection

We don't collect, store, or analyze your personal information or file content.

Automatic Deletion

All files are automatically removed from our servers within 24 hours of upload.

End-to-End Encryption

All data transmission is encrypted using industry-standard SSL/TLS protocols.

Our Commitment to Privacy

ExtractSound ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our MP4 to MP3 conversion service.

Information We Don't Collect

We want to be completely transparent about what we do NOT collect:

  • Your uploaded video or audio files
  • Personal identification information
  • Browsing history or search queries
  • Device information or IP addresses
  • Usage analytics or tracking data

How Our Service Works

When you use ExtractSound to convert your MP4 files to MP3:

  1. You upload your video file to our secure servers
  2. Our system processes the file to extract audio
  3. The converted audio file is made available for download
  4. Your original video file is automatically deleted within 24 hours
  5. The converted audio file is also deleted after download

Data Security Measures

We implement industry-standard security measures to protect your data:

  • SSL/TLS Encryption: All data transmission is encrypted using 256-bit SSL certificates
  • Secure Servers: Our servers are hosted in secure, ISO 27001 certified data centers
  • Access Controls: Strict access controls limit who can access our systems
  • Regular Audits: We conduct regular security audits and penetration testing
  • Employee Training: All staff receive regular privacy and security training

Third-Party Services

We use a limited number of third-party services to operate our website:

  • Cloudflare: For DDoS protection and content delivery
  • Google Analytics: For website performance monitoring (anonymized data only)
  • Stripe: For payment processing (if applicable)

These services have their own privacy policies and do not have access to your uploaded files.

Your Rights

Under applicable data protection laws, you have the right to:

  • Request information about what data we hold about you
  • Request correction of any inaccurate data
  • Request deletion of your data
  • Object to our processing of your data
  • Request data portability
  • Withdraw consent at any time

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

ExtractSound operates globally, and your information may be transferred to and processed in countries other than your own. We ensure that all such transfers comply with applicable data protection laws and regulations.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Your Privacy is Our Priority

We're committed to providing you with a secure, private, and trustworthy audio conversion service. Your files and data are safe with us.

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